Refund policy

At Nile Heritage Collections (NHC), all sales are final. We do not accept returns, exchanges, or offer refunds for any products purchased through our store.

Damages and Issues

Please inspect your order upon reception. If your item is defective, damaged, or if you receive the wrong item, please contact us immediately at nileheritagecollections@gmail.com so that we can evaluate the issue and make it right.

Exceptions

We strive to ensure your order arrives in perfect condition. Because all sales are final, we cannot accept returns based on personal preference or change of mind. If you have any specific concerns about your order, please reach out to us at nileheritagecollections@gmail.com, and we will be happy to assist you.